Refund Policy

Effective Date: 01-September-2025
Website: www.gunanfalam.nl
Owner: Gunanfalam

🧠 Our Learning Commitment

At Gunanfalam, we aim to provide high-quality, experience-based investment education through online content, resources, and learning materials. Since our products are digital and knowledge-based, we encourage users to read descriptions carefully before purchasing or accessing any premium content.

🔁 Refund Eligibility

We offer limited refunds under the following conditions:

  • Duplicate Purchase: If you accidentally purchased the same course or product more than once, contact us within 7 days and we will issue a refund for the duplicate charge.
  • Technical Issues: If you're unable to access a product due to a technical issue on our end (not related to your internet, browser, or device), and we are unable to resolve it within 3 business days, we may issue a full or partial refund.

🚫 Non-Refundable Items

We do not offer refunds for:

  • Downloadable digital products (e.g. PDFs, algorithms, templates)
  • Video lessons or webinars once accessed
  • Course purchases after content has been viewed
  • Personalized model development or 1-on-1 consultations
  • Subscription payments after the billing cycle starts

All refunds, if approved, will be issued to the original payment method within 7–14 business days.

📝 How to Request a Refund

To request a refund, email us at:

📧 gunanfalamnetherlands@gmail.com

Please include the following details:

  • Your full name
  • Date of purchase
  • Product/service purchased
  • Reason for the refund request

We’ll review your request and respond within 5 business days.